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What happens after I submit my order?After your order is submitted the following will happen. Within 24 hrs, we will contact you via text/phone call to let you know your order is received. We will begin growing your microgreens at the perfect time so that they are ready Your microgreens will be delivered on Tuesday, two weeks after your order. We will contact you the Monday prior to remind you of the upcoming delivery. On delivery day, we will contact you 30 minutes before arriving at the delivery address to let you know we're on the way. Once we arrive, we will drop off the greens at your doorstep or in a cooler that you can provide if you wont be home. Check out this TikTok of us packing microgreens for our customers.
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Do you offer business or bulk pricing?Yes! Please send us a chat/email/call/text to discuss business pricing. Phone Number: 832-334-1870 / E-mail address: miguel@themicrogreenco.com
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Where is my delivery?-Our weekly delivery days are every Tuesday from 8am - 7pm. -You will receive an email confirmation with expected delivery day when your order is placed. -One day before delivery we will send you a text message to remind you of the upcoming delivery. -On the day of delivery, you will receive a text message with an approximate arrival time. -A final text message will be sent to you once your order is at your doorstep.
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How do I store my greens?In order to keep your greens fresh and crisp, please keep them in a refrigerator between 35°-40°F.
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How should I prepare my greens?Although we grow indoors in a controlled enclosed environment, we always recommend that you give your greens a quick rinse with some fresh water.
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How do I eat my greens?The sky is the limit! But here are some of our favorite ways: -Give your smoothie a boost by adding fresh greens to any combination of fruits and veggies. -Try them inside of a sandwich to give it that extra oomph! -Top your soup of added texture. -Mix them in with your favorite salad -Finish off a stir fry with some fresh greens Check out our recipes page for more ideas! 🥗
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How are your microgreens grown?We grow all of our greens indoors, in a controlled enclosed environment. We use OMRI certified organic coco coir (Coconut Fiber) soil and the plants are hydroponically fed using an organic fertilizer called "Ocean Solution 2-0-3". OceanSolution™ is a concentrated, liquid, sea mineral-infused, organic fertilizer! Check out their website for more information at: What is Ocean Solution?
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How do I cancel my subscription?1. Go to the Subscription tab in your site's dashboard. 2. Hover over the subscription you want to update 3. Click the View arrow. Tip: Clicking the customer's name opens their Contact Card on the right. Click Manage Subscriptions. Click Cancel Subscription. Click Yes, Cancel. If that doesn't help, feel free to contact us at miguel@themicrogreenco.com and we will gladly assist! Please leave your name, address, and request in your message.
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How can we contact you?Contact us at miguel@themicrogreenco.com or use our live chat feature at the bottom right of your screen.
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